Payment Policy

Petals Wear Payment Policy

At Petals Wear, we aim to provide a seamless and secure payment experience for our valued customers. Before making a purchase, customers are required to agree to all our Terms Of Services. Below, you’ll find detailed information about our payment options and policies. Please read them carefully to ensure a smooth shopping experience.

1. Cash on Delivery (COD) Service

  • For Cash on Delivery (COD) orders, customers must provide a complete and accurate delivery address. This includes:
    • House number
    • Street number
    • Mohallah/Town/Block details
    • City name
  • Alternatively, an equivalent office address can be provided. Incomplete or incorrect addresses may result in delays or cancellation of your order.

2. Self-Collection from Courier Office (TCS)

  • If you choose to self-collect your parcel from the courier office (TCS), the following payment terms apply:
    • A non-refundable advance payment of Rs. 500/- will be charged at the time of placing the order.
    • The remaining amount will be payable as Cash on Delivery (COD) when you collect your parcel.
  • Please ensure you have your order confirmation and a valid ID when collecting your parcel.

3. Advance Payment for Non-Partner Courier Deliveries

  • If you request delivery through a courier service other than our designated logistic partner, 100% of the bill amount will be charged in advance at the time of placing the order.
  • This ensures a smooth and timely delivery process for your convenience.

4. Advance Payment for Urgent/Same-Day Delivery

  • For urgent or same-day delivery requests, 100% of the bill amount will be charged in advance.
  • This policy helps us prioritize and expedite your order to meet your requested timeline.

5. Discounts on Online Payments

  • To encourage digital transactions, Petals Wear offers special discounts on orders paid via online payment methods such as:
    • Bank transfers
    • Mobile wallets
  • The discount amount will vary based on the promotional offers available at the time of purchase. Please check our website or contact customer support for current promotions.

Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Cash on Delivery (COD) (subject to terms above)
  • Online Payments (bank transfers, mobile wallets, etc.)
  • Advance Payments (for specific delivery requests)

Important Notes

  • Petals Wear reserves the right to cancel orders with incomplete or inaccurate payment or address details.
  • For any payment-related issues or queries, please contact our customer support team at 923306667111.

Thank you for choosing Petals Wear! We are committed to providing you with a secure and hassle-free shopping experience. If you have any questions or need assistance, please reach out to us at petalswearpk@gmail.com or call us at [923306667111].